Emad Adi
I really dont know how to give a lower rating than this. The application isnt user friendly. You can't find a way to talk to a customer service. After you find one, the one who responds is very unprofessional and just gives you any answer without even thinking of your problem. Anyhow, when you write it's a free delivery, dont write in a very tiny font (spend 30 SR) !!!
36 people found this review helpful
HungerStation Care
May 13, 2024
Hey there! 💛 We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to wecare@hungerstation.com. 💛
Huda Abdulkader
Disappointed, I don't recommend it especially if you're planning on subscribing to HungerStation Plus. It's just a waste of money. If you are waiting for your refund after you order and it didn't come, you'll not get a refund. Service is madly bad. I ordered from a restaurant with my HungerStation Plus subscription and when the driver arrived he didn't call and went before delivering my food, I texted the help centre and they said I'm not getting a refund. In addition,it takes more than 30 min.
6 people found this review helpful
Peter Armstrong
So, the restaurant doesn't follow the instructions placed on the app, and the food turns up wrong - not something I want to eat. I call customer service and the best they can do is SAR 10 refund.. less than 10% of what I paid. I was promised a call back from management.. still waiting 3 days later. In summary, I won't be using Hungerstation again.
HungerStation Care
May 27, 2024
Hey there! 💛 We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to wecare@hungerstation.com. 💛